I hope that this helps.
HomeHeat Helpline
The HomeHeat helpline advises people worried about paying their energy bills and keeping warm during the winter. It gives advice to households in urgent need of heating help and advice. It is free to call and is open 9am to 6pm Monday to Friday.
Web address - www.homeheathelpline.org.uk
Telephone – 0800 33 66 99
Warm Homes Discount
For more information on this, see this earlier post.
Water
Severn Trent Water offer a range of tariffs and services which include flexible payment options, Water Direct, the Severn Trent Trust Fund, the Water Sure scheme, a Single Occupier Assessed Charge and Access services. What may also reduce your bills is their Free Meter Option Scheme and our Water
Efficiency products.
Web address - www.stwater.co.uk
Severn Trent Water on 08457 500 500
Free Debt Advice
Thousands of people every year, for whatever reason, get into debt. One in four people now use loans or credit cards to meet the basic costs of living.This situation could mean that you get behind with your regular bills such as rent, council tax, phone, electricity or gas. Debt agencies can help you maximise your income, prepare a budget and talk to those you owe money to.
Birmingham Debt Advice Team – 0121 303 2087
Birmingham Settlement – 0121 250 3000
Birmingham Citizens Advice Bureau – 0844 477 1010
Stepchange – 0800 138 1111
National Debtline – 0808 808 4000 Web address - http://www.nationaldebtline.co.uk/
Money Advice Service - 0300 500 5000 Web address - www.moneyadviceservice.org.uk
Healthy eating
Birmingham’s markets are jam packed with fresh produce, lots of choice and bargains. Six days a week, 140 stallholders are up with the lark to offer their great deals. The Indoor Market is famous for its selection of fresh meats, fish and produce, giving supermarkets a run for their money for choice, price and atmosphere. And whether you’re running up a ball gown or saying ‘curtains’ to ready-made home furnishings, nowhere beats the Rag Market.Opening times:
• Bull Ring Open Market - 9am to 5pm every Tuesday to Saturday
• Bull Ring Indoor Market - 9am to 5.30pm every Monday to Saturday
• Rag Market - Tuesday, Thursday, Friday and Saturday 9am - 5pm
Check out www.agirlcalledjack.com/tag/recipes/
This blog has recipe ideas for everyone on a budget, written by someone who was until recently living on that very same budget. She's been there and wants to show that being on a budget doesn't mean that you can't have tasty, varied food. Every menu is carefully and realistically priced by Jack from her local shops.
Local Welfare Provision from Birmingham City Council
The Local Welfare Provision scheme is discretionary and seeks to assist vulnerable people who are in short term crisis, to meet their needs for food and essential items or to assist them to maintain their independence
within the community. Before a grant is awarded the applicant will usually be required to demonstrate that their need cannot be met by another source. This may mean asking for help directly from other agencies or
other parts of the council before continuing with an application.
Web address - www.birmingham.gov.uk/lwp
Borrowing Money
Many households are feeling the impact on household finances from spiralling debt caused by high interest and fees and are struggling to access bank services and affordable credit. Birmingham Fair Money has
gathered the not for profit, responsible lenders serving Birmingham under one web site. For loans and savings check out their web site for further information.
Web address - www.birminghamfairmoney.org.uk
If you have already borrowed money and are struggling to repay help can be obtained from the debt section. If you are worried that you may have borrowed from a loan shark you can contact the England Illegal
Money Lending Team. A loan shark is someone who lends money without the appropriate licence issued by the Office of Fair Trading. Loan sharks rarely, give any paperwork and if payments are missed they often use intimidation and violence to get money. The England Illegal Money Lending Team can be contacted 24 hours a day, seven days a week.
Telephone - 0300 555 2222
e-mail: reportaloanshark@stoploansharks.gov.uk
or by text to: loan shark + your message to 60003
Budgeting
The Pay Ahead Stay Ahead Scheme is aimed at 16-24 year olds. They can offer budgeting advice workshops and one to one support for those living in Birmingham. To sign up call or check out their web page. Their website also has an online directory offering help and advice to everyone on issues such as food banks, employment and benefits.
Telephone 0800 160 1990
Web address: www.payaheadstayahead.com
Birmingham Trading Standards
Each year Birmingham Trading Standards Service and the Citizens Advice consumer service receive requests for advice and assistance from members of the public concerning repairs carried out to their homes. Unscrupulous traders can deliberately take advantage of the most vulnerable members of our society. They can charge extortionate prices for very little. We take the job of tackling rogue traders very seriously. Our message is “Think Twice” before you open the door.
For more information visit:
Web address - http://www.noroguetradershere.com/
Telephone 0800 233 5000
Local Trading Standards Service
E-mail: tradingstandards@birmingham.gov.uk
Website: www.birmingham.gov.uk/tradingstandards
twitter: follow@bhamts
Citizens Advice Consumer Service
Website: www.adviceguide.org.uk
Telephone: 08454 04 05 06
The Samaritans
It doesn’t matter who you are, how you feel, or what has happened.
If you feel that things are getting to you, get in touch.
Tel: 08457 90 90 90
E-mail: jo@samaritans.org
Local Advice in and around Acocks Green
These are all part funded through the Community Chest from Acocks Green in order that they provide support to residents within the ward.
Birmingham TUC Centre for the Unemployed
They offer help to people who are either
unemployed or on low wages and have a drop in session between 10am and 12 noon
on Mondays, Tuesdays, Wednesdays and Fridays.
Address: 448 Stratford Road, Birmingham B11 4AE
Telephone 0121 771 0871
Birmingham Citizens Advice Bureau
They offer free independent and confidential advice. This is on a first-come,
first-served basis and they are open Monday and Tuesday between 9:30am and 4pm;
and Thursday 10am to 4pm
Address: 744-746 Warwick Road, Tyseley, B11 2HGTyseley and Greet Unemployment Resource Centre
They offer advice on benefits, debts and welfare rights.
Address: 541a Warwick Road, Tyseley, B11 2JP
Website: http://www.tg-erc.org.uk/
Telephone: 0121 764 4202
Other sources of advice
Birmingham Community Law Centre
The law centre provides free legal advice and representation in welfare benefits, debt, community care and public law.
Address: The Bangladesh Centre, 97 Walford Road, Sparkbrook, B11 1NP
Telephone: 0121 772 6233
AdviceNow
Advicenow is an independent, not-for-profit website providing accurate, helpful information on rights and legal issues for people who need it
Web address: http://www.advicenow.org.uk/
Shelter
They provide quick online advice on housing issues through this website.
Web address: http://england.shelter.org.uk/get_advice
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